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Something Went Wrong While Generating Your Image Sorry about that in ChatGPT

Written by:
Vjay
Published on:
September 21, 2025
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If you are an ChatGPT user then while generating an image you might be experiencing an error “Something Went Wrong While Generating Your Image. Sorry about that.“. When you receive such error the image which you are generating won’t get successfully created and the process would get aborted.

Something Went Wrong While Generating Your Image Sorry about that in ChatGPT

Right now this is a very common issue faced by most of the ChatGPT users while generating an image, whether its on Laptop/ PC or Mobile. Whether you are on Paid or Free Plan, this is the error which is getting frequently triggered while generating the images.

Fix Something Went Wrong While Generating Your Image

This issue can be easily fixed by following simple steps explained here. Any of the below steps could work for you to fix this image error in ChatGPT, and if that works then you won’t need to follow the next tip.

New Chat

Sometimes this error can be fixed by starting a new chat. So in-case if you get such error while generating image then create a new chat and start generating the image from there.

If that didn’t worked then follow the next step.

Re-Login

While generating image if you encounter such error then logout your ChatGPT Account and relogin. After re-logging into account if you are successfully able to generate images then it has fixed the issue.

How to Clear ChatGPT Memory

Regenerate

While generating an image if the process gets inturupped by an error “Something Went Wrong While Generating Your Image. Sorry about that.“, then in such you may type the prompt Regenerate and hit enter. ChatGPT will re-attempt to generate the earlier image for which you have given the prompt. If this time the image gets generated then your issue has been fixed.

Clearing Site Cache

A simple site cache refresh could sometimes fix such image related errors, to do so follow steps:

Desktop/ Laptop Chrome Browser: If you using ChatGPT on Desktop or Laptop on Chrome Browser visit ChatGPT Website. Click on the View Site Information appearing before the address bar. Click on Cookies and Site data and then click on Manage on-device site data, A On-device site data pop-up will appear. Under Data from the site you’re visiting click on the trash icon appearing against ChatGPT. And this will delete the saved data of ChatGPT.

Desktop/ Laptop Firefox Browser:If you are using ChatGPT on Desktop or Laptop on Firefox then visit the ChatGPT Website. Click on the Lock Icon appearing before the address bar, and click on Clear Cookies and Site Data. A pop-up will appear Removing Cookies and Data, click on Remove button and this will delete the cookies and site data of ChatGPT.

Now you may relogin again into your account and try generating image in ChatGPT and this should possibly fix the issue.

If you are using ChatGPT using an app on your phone then: in:

Android: Go to Settings > App Management > App List > Tap on ChatGPT from the list

Under App info, tap on Storage usage and tap on Clear Data

This will clear the ChatGPT app data

Now you may launch the ChatGPT and re-login using your credentials

Try Generating the Image, if its getting generated then it has solved the issue.

Apple: Go to Settings > Tap on General > Tap on iPhone Storage> Tap on ChatGPT from the list

Tap on the Delete App

Install the ChatGPT app again from the app store, login into your account

And try generating the image, if it’s generating the images then the error has been successfully fixed.

If none of the above steps fixes the error, then here are final 3 steps which you may follow to troubleshot this error.

Check Internet Connection

Sometimes ChatGPT may face difficulty in generating images when the connectivity of the internet speed is not constant. So check if the internet connection is steady and it doesn’t gets slow down while you are generating any image in the ChatGPT. You may switch to different WiFi or Mobile Data to check if this error appears. If you are successfully able to generate images without any errors in other network then that may be issue of your internet connectivity or the network may be blocking some ChatGPT activities.

Change Device

Even after following all the above steps you are still getting the ChatGPT error while generating images then try logging in ChatGPT account in different mobile device or Computer/ Laptop. And try generating the image.

Change ChatGPT Account

Sometimes the ChatGPT Account which you are using may have been soft blocked from doing certain activities. So signup a new ChatGPT Account and try generating image using that account. If you are not getting errors then the error may be account specific.

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About Vjay

Vjay is the admin of the blog RevealThat.com who loves to share various topics regarding Tech and other Internet Related Stuff. If you like to connect with visit our Contact us Page

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