If an unauthorized transaction has occurred on your Axis Bank credit card, you can raise a transaction dispute. Chargeback request means you inform the bank about the suspicious charge so they can investigate and potentially reverse it. In this article, we will explain how to raise an Axis Bank credit card transaction dispute or chargeback request.
You can raise a transaction dispute or chargeback in the following scenarios:
| Unauthorized Transactions: Transactions that you did not authorize or make. | Goods and Services Not Received: When you have paid for goods or services that were not delivered. |
| Duplicated Transactions: When the same transaction is charged more than once. | Incorrect Payment Amounts: When the transaction amount differs from what you agreed to pay. |
| Cancelled Auto-Renewals or Recurring Subscriptions: When you are charged for subscriptions or services that you had previously cancelled. |
If your problem is listed above, you can raise an Axis Bank credit card transaction dispute or chargeback in any of these cases.
Before we proceed with the procedure on how to raise an Axis Bank credit card transaction dispute or chargeback, please note that only transactions listed on your statement will be considered. Additionally, transactions must be disputed within 30 days from your statement date to be eligible.
Raise Axis Bank Credit Card Transaction Dispute
To raise Axis Bank Credit Card Transaction Dispute / Chargeback you will have to download Cardholder Dispute Form.
Take printout of the Cardholder Dispute Form, duly fill up and sign on it.
You can send the duly filled form through fax or courier to below mentioned address.
Axis Bank Ltd.NPC1, 5th Floor, Gigaplex, Plot No I.T.5, MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai- 400708. Fax number: 022-71315270.
Alternatively, you may send scanned copy of duly filled dispute form in JPG or PDF format to the raise axis bank credit card transaction dispute email [email protected]
Upon receipt of the form, the bank will acknowledge your dispute. They will then investigate the case, check with the merchant, and update you on the status via email or phone.
That’s it! This is how you can easily file a chargeback or raise an Axis Bank credit card transaction dispute.
Both Axis-Bank and Flipkart give me mental-trauma in my life. Both are so irresponsible and not willing to give any help. Axis-Bank showing utter negligence for giving information and Flipkart its arrogance to accept its mistake.